WIRE™ for Claims

Resolve Claims Faster. Lower Costs. Prove the Value.

WIRE™ for Claims is an AI-powered claims operations platform, built natively on Snowflake, that assembles the complete context behind every claim, delivers intelligent guidance, and helps your team resolve claims faster — with greater consistency and measurable business impact.

CONTEXT & DIAGNOSTICS AI MODELS & CONTINUOUS LEARNING OPERATIONAL DATA Tickets & Cases Transactions Systems & Logs Documents Interactions INTELLIGENT ACTION Recommendations Next Best Action Automated Workflows Case Routing Task Creation BUSINESS IMPACT Faster Resolution Lower Costs Better Experience Operational Efficiency Measurable ROI
The Context Gap

Too Much Information. Not Enough Context.

Every claim tells a story — customer records, policies, contracts, prior claims, transactions, photos, documents, service history, inspection reports, fraud signals, communications. The information exists. The challenge is bringing it together fast enough for someone to make the right decision.

Without complete context, claims operations run slow and expensive: longer cycle times, higher handling costs, inconsistent decisions, manual routing, adjuster bottlenecks, fraud exposure, and missed recovery opportunities. WIRE™ closes the gap between information and action.

With complete context, your organization can:

Accelerate claim resolution

Reduce handling costs

Improve decision consistency

Automate intelligent case routing

Increase adjuster and reviewer capacity

Strengthen fraud detection

Improve customer experiences

Identify more recovery opportunities

The Diagnostic Layer

Context First. Intelligent Action Second.

Unlike traditional workflow tools, WIRE™ doesn’t simply automate tasks. It first assembles operational context from across your Snowflake environment — customer data, claims history, policies and contracts, transactions, documents, service history, business rules, and external systems.

Once WIRE™ understands the complete picture, it delivers AI-powered guidance, recommends next-best actions, routes work intelligently, and automates repetitive tasks. The result is faster, more consistent claim resolution with fewer manual decisions.

Assemble Context

Pull customer, claims, policy, transaction, and document data together

Understand the Claim

AI reads the complete picture, not isolated fields

Guide the Decision

Next-best actions, required docs, supporting evidence

Route & Automate

Intelligent routing and automation of repetitive work

Native to Snowflake

Your AI Operates Where Your Data Already Lives

WIRE™ is a Snowflake Native Application. It brings AI directly to your enterprise data without requiring you to move or duplicate sensitive information. Your claims data stays governed. Your security model stays intact. Your AI operates where your data already lives.

That means faster implementation, lower complexity, and enterprise-grade governance from day one.

Data stays governed

Security model intact

Faster implementation

Where it fits

Built for Every Kind of Claim

Insurance or warranty, the path is the same — WIRE™ assembles the context behind each claim and guides the resolution to the right outcome.


Insurance Claims Operations

Give Every Adjuster the Context of Your Best Adjuster.

Insurance organizations process thousands of claims a day, yet adjusters often spend more time gathering information than resolving claims. The context they need — policy details, prior claims, transactions, documentation, fraud signals — exists, but it lives in systems that don’t talk to each other, so every claim starts with a search instead of a decision.

WIRE™ closes that gap. It assembles the full picture behind each claim automatically, so carriers, TPAs, and claims organizations can triage faster, route intelligently, and give every adjuster the same depth of context your most experienced people bring to the work.

Insurance Claims Challenges

Slow claim triage

Adjuster capacity constraints

Inconsistent handling

Fraud exposure

Manual Documentation

Escalation bottlenecks

WIRE for Insurance Claims

Intelligent Claim Triage

Automatically classify claims by complexity, urgency, and required expertise.

Intelligent Case Routing

Route claims to the right adjuster or specialty team by business rules and AI guidance.

Fraud Signal Aggregation

Combine fraud indicators across systems and prioritize investigations.

Resolution Guidance

Give adjusters recommended next steps, required documentation, and supporting evidence.

Subrogation Identification

Surface recovery opportunities that would otherwise be overlooked.

Insurance Claims Outcomes

Unified Enterprise Data

Faster Average
Handle Time

Unified Enterprise Data

Increased Straight-
through Processing

Unified Enterprise Data

Improved Adjuster Productivity

Unified Enterprise Data

More Consistent
Outcomes

Unified Enterprise Data

Reduced
Operating costs

Unified Enterprise Data

Better Customer
Experience


Warranty & Service Claims

Resolve More Claims While Learning From Every One.

Warranty and service organizations face the same friction as carriers, spread across product data, service history, dealer records, warranty policies, and repair documentation. Without that context in one place, claim reviews are slow and inconsistent, duplicate and fraudulent claims slip through, and the defect trends hiding in the data go unnoticed until they’re expensive.

WIRE™ helps manufacturers, automotive, equipment, and service organizations turn warranty operations into an AI-assisted process — validating eligibility, guiding repair-versus-replace decisions, and surfacing the patterns across claims that point to emerging quality issues before they spread.

Warranty & Service Claims Challenges

Manual adjudication

Duplicate claims

Dealer fraud

Limited defect-trend visibility

Field service inefficiencies

Rising warranty costs

WIRE For Warranty & Service Claims

Warranty Eligibility Validation

Automatically verify coverage, product registration, and policy requirements.

Repair vs. Replace Guidance

Recommend the most cost-effective resolution using AI and historical outcomes.

Dealer Fraud Detection

Identify duplicate submissions, suspicious patterns, and unusual dealer behavior.

Defect Pattern Analysis

Aggregate claim data across products, dealers, and regions to catch emerging quality issues.

Service Parts Forecasting

Use claim trends to improve inventory planning and reduce service delays.

Warranty & Service Outcomes

Unified Enterprise Data

Lower
Processing Costs

Unified Enterprise Data

Reduced Warranty
Expense

Unified Enterprise Data

Faster Defect
Identification

Unified Enterprise Data

Improved Field
Service

Unified Enterprise Data

Better Dealer
Accountability

Unified Enterprise Data

Improved
Satisfaction

“Every claim already contains the information needed to reach the right decision. The challenge isn’t finding more data — it’s assembling the right context before someone has to make the decision. That’s exactly what WIRE™ does.”

Tom Leatherman

Vice President of Partnerships – Evolution Analytics

Tom Leatherman
Measurable Impact

What You Gain

AI-assisted claims operations produce measurable results across cost, speed, and consistency.

01

Faster claim resolution

Reduce cycle times through AI-assisted decisions and intelligent workflow automation.

02

Lower operating costs

Cut manual effort while increasing adjuster and reviewer productivity.

03

Better decision consistency

Apply the same rules, knowledge, and AI guidance across every claim.

04

Improved customer experience

Resolve claims faster with better communication and consistency.

05

Enterprise visibility

See performance across claims, adjusters, products, dealers, and business units.

06

Measurable ROI

Connect every AI initiative directly to operational and financial performance.

Next Step

Ready to Modernize Claims Operations?

Whether you’re transforming insurance claims, warranty operations, or service claims, WIRE™ helps your organization resolve claims faster, lower operating costs, strengthen decision consistency, and deliver better customer experiences.

Built natively on Snowflake and backed by Evolution Analytics’ business-first approach to AI, WIRE™ turns disconnected enterprise data into intelligent claims operations.Built natively on Snowflake and backed by Evolution Analytics’ business-first approach to AI, WIRE™ turns disconnected enterprise data into intelligent claims operations.